Support & FAQ

Now available! Stereo audio stream download the latest version of the app!

 

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Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. Only a valid email address is required to submit a ticket.

Frequently Asked Questions

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About LUCI

The LUCI Technology revolutionized broadcasting over IP and was first shown at IBC in 2004. Nowadays, LUCI is a familiar and well-established brand name. Besides offering live streaming apps and configurations for all mobile and PC platforms. These are customized broadcast applications for all kinds of broadcast and cross-media organizations. All LUCI Software is compatible with Technica Del Arte’s own microphone cables for mobile and PC, and various hardware such as codecs, newsroom systems, broadcast media tools, sound cards and other studio software.